Methods of accommodating diversity


30-Apr-2020 04:19

methods of accommodating diversity-68

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When encountering cultural difference, it means recognising that it is the client’s cultural view that prevails, and the worker and organisation need to make adaptations.Look to the cultural diversity clearing houses and ethno-specific organisations for examples of strategies for how to negotiate tricky terrain such as where a cultural view does not sit comfortably with, say, a reablement strategy, or with non-negotiable expressions of mainstream culture, such as program guidelines, regulations or laws.Jenny Bray outlines strategies for community care providers and their staff to achieve cultural competency.

And being prepared to respond to the dynamics of difference by amending policies or changing customs and protocols that were never previously thought of as being expressions of a dominant culture.Examples at an organisational level include actively seeking to develop a culturally diverse board, workforce and volunteer base; engaging with diverse cultures within the community; and being prepared to fundamentally diversify workplace culture.Individual examples include recognising that each of us has a culture and it shapes our values, beliefs and view of the world.In fact, the mainstream is increasingly culturally diverse, and cross-cultural environments are ‘the norm’ in everyday service delivery.

A 2012 report by the National Institute of Labour Studies identified that one in four workers in community care is fluent in a language other than English (this includes second generation Australians who speak their parent’s first language as well as English).An organisational example would be conducting a cultural competency audit or self assessment.